Contact Us

If you need to get in touch for any reason, then please use the contact us form here. 

We reply to most messages within 24 hours. 

Please note that our customer service team work Monday to Friday, 9am to 5pm. Excluding National Holidays.

Contact form

Online Support

High Street Store Returns & Exchange Policy

Phone Number:  03303 338 005

Email Address:  customerservices@smiffys.com

Opening Hours:  

Monday 9:00am–5:00pm
Tuesday 9:00am–5:00pm
Wednesday 9:00am–5:00pm
Thursday 9:00am–5:00pm
Friday 9:00am–5:00pm

Smiffys Liverpool

Please do not return online order to this address. High Street Store Returns & Exchange Policy

Address: 56 Bold St, Liverpool L1 4EA

Phone Number: 0151709 9449

Opening Hours:  

Monday 9:30am–5:30pm
Tuesday 9:30am–5:30pm
Wednesday 9:30am–5:30pm
Thursday 9:30am–5:30pm
Friday 9:30am–5:30pm
Saturday 9:30am–5:30pm
Sunday Closed

Store Opening times will be extended for Halloween

Smiffys Newcastle

Please do not return online order to this address. High Street Store Returns & Exchange Policy

Address:  140a Northumberland St, Newcastle upon Tyne, NE1 7DQ

Phone Number:  0191 260 5900

Opening Hours:  

Monday 9:00am–5:30pm
Tuesday 9:00am–5:30pm
Wednesday 9:00am–5:30pm
Thursday 9:00am–5:30pm
Friday 9:00am–5:30pm
Saturday 9:00am–5:30pm
Sunday Closed

Store Opening times will be extended for Halloween

Smiffys Headingley

Please do not return online order to this address. High Street Store Returns & Exchange Policy

Address:  34 North Ln, Headingley,

Leeds, LS6 3HE

Phone Number:  07703501068

Opening Hours:  

Monday 9:30am–6:00pm
Tuesday 9:30am–6:00pm
Wednesday 9:30am–6:00pm
Thursday 9:30am–6:00pm
Friday 9:30am–6:00pm
Saturday 9:30am–6:00pm
Sunday Closed

Store Opening times will be extended for Halloween

Smiffys Leeds

Please do not return online order to this address. High Street Store Returns & Exchange Policy

Address:  90-92 Albion Street, Leeds LS1 6AD

Phone Number:  01132 435 544

Opening Hours:  

Monday 10:00am-6:00pm
Tuesday 10:00am-6:00pm
Wednesday 10:00am-6:00pm
Thursday 10:00am-6:00pm
Friday 10:00am-6:00pm
Saturday 10:00am-6:00pm
Sunday Closed

Store Opening times will be extended for Halloween

Smiffys Oxford

Please do not return online order to this address. High Street Store Returns & Exchange Policy

Address:  150 Cowley Rd, Oxford OX4 1JJ

Phone Number:  01865 241 222

Opening Hours:  

Monday 10:30am - 5:30pm
Tuesday 10:30am - 5:30pm
Wednesday 10:30am - 6:30pm
Thursday 10:30am - 5:30pm
Friday 10:30am - 5:30pm
Saturday 10:30am - 5:30pm
Sunday Closed